Service Excellence Professional

1 week ago

Singapore beBeeExcellence Full time $2,500 - $4,500
Job Title: Service Excellence Professional 

As a Service Excellence Professional, you will play a vital role in delivering exceptional guest experiences and driving revenue growth for our hotel. Your day-to-day tasks will include assisting the Duty Manager in leveraging company systems, procedures, and business processes to achieve revenue goals.

 
  • Handle guest check-out and billing efficiently and effectively, ensuring a hassle-free experience for our guests.
  • Participate in programs that drive improvements in team member engagement and are aligned with our brand service behaviors.
  • Contribute to maintaining a positive and productive work environment by planning and assigning work, establishing performance and development goals, and participating in compliance with federal, state, and local laws and safety regulations.
 

Key Responsibilities:

  • Assist the Duty Manager in implementing revenue-generating initiatives and strategies.
  • Monitor and maintain accurate records of guest interactions and feedback.
  • Collaborate with team members to ensure seamless communication and coordination throughout the hotel.
 

Requirements:

  • Excellent communication and interpersonal skills.
  • Ability to work effectively in a fast-paced environment.
  • Proven ability to deliver exceptional guest experiences and drive revenue growth.
 

What We Offer:

  • A competitive salary and benefits package.
  • Ongoing training and development opportunities.
  • The chance to work with a dynamic and supportive team.
 

If you are a motivated and results-driven individual who is passionate about delivering exceptional guest experiences, we encourage you to apply for this exciting opportunity.

 Guest Experience:
  • Check Guests in – Efficiently Greet, register and confirm guest particulars and

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