Strategic Media and Operations Coordinator
4 days ago
This role supports the business team by managing media and marketing initiatives, while also handling operations to ensure smooth processes and enhance business growth. We are seeking a skilled professional to coordinate our media and marketing efforts, ensuring all communications reflect our brand and values.
Key Responsibilities- Create and manage content for social media, campaigns, and promotional materials to attract and retain clients (Posts, Reels, etc).
- Coordinate with internal teams and external vendors for media production.
- Track engagement and provide insights to improve marketing effectiveness.
- Ensure all communications reflect the centre's brand and values.
- Develop and implement effective content strategies to engage target audiences.
- Collaborate with cross-functional teams to create compelling marketing materials.
- Analyze engagement metrics to inform future marketing decisions.
- Respond to operations-related enquiries from clients, parents, and staff professionally and promptly.
- Support scheduling and general operational coordination.
- Plan and coordinate events such as holiday camps and other centre activities.
- Escalate issues to relevant team members and follow up to resolution.
- Diploma/Degree in Media, Marketing, Business, Administration, Communications, or related field.
- Strong organizational, multitasking, and communication skills.
- Experience in content creation and social media management.
- Professional and friendly approach when handling clients.
- Proactive, detail-oriented, and able to work independently.
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