Customer Service Representative

5 days ago


Singapore MCI Career Services Pte Ltd Full time
Job Overview

We are seeking a highly skilled and motivated Customer Service Representative to join our team in the Central Region.

This is a permanent role that offers a competitive salary and opportunities for career growth.

About the Role
  • Provide exceptional customer service by ensuring timely and smooth check-in and check-out processes for residents.
  • Accurately collect outstanding bills from residents and maintain strict security procedures when issuing room keys and handling confidential resident information.
  • Maintain effective communication between residents and departments, both verbally and in writing as required.
  • Perform other duties assigned by the Duty Manager/Guest Services Manager.
Key Responsibilities
  • Deliver high-quality customer service to meet the needs of residents.
  • Process billing accurately and efficiently.
  • Maintain confidentiality and handle sensitive resident information with discretion.
  • Collaborate with colleagues to achieve team goals.
Requirements

To be successful in this role, you will need:

  • Relevant experience in customer-facing roles or similar positions.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing situations.
  • High level of integrity and confidentiality.
What We Offer

In return for your hard work and dedication, we offer:

  • A competitive salary package.
  • Ongoing training and development opportunities.
  • A supportive and collaborative team environment.
  • The chance to grow and develop your career.

Estimated Salary Range: SGD $2500 - $3500 per month.
Location: Central Region. Hui Yew Cheong,Registration Number: R24124511,EA Licence No: 06C2859 (MCI Career Services Pte Ltd)



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