Assistant Manager, Housing Operations Specialist

2 weeks ago


Singapore RECRUIT EXPRESS PTE LTD Full time
Job Summary

We are seeking a highly organized and detail-oriented Assistant Manager, Housing Operations to join our team at RECRUIT EXPRESS PTE LTD. The successful candidate will be responsible for overseeing the hostel application processing and assignment of rooms/housing units, ensuring high-quality accommodations for students, and collaborating with other departments to resolve maintenance and repair issues.

Key Responsibilities
  • Hostel Operations Management: Plan, manage, and oversee the hostel application processing and assignment of rooms/housing units, including the management of waitlists and students' appeals for on-campus accommodation.
  • Quality Assurance: Ensure the high quality of rooms/housing units for students' check-in through comprehensive inspections.
  • Financial Management: Ensure accurate billing of hall fees and other payable items, as well as timely collection and follow-up where necessary. This includes accurate and timely refunds to students where applicable.
  • Collaboration and Communication: Collaborate with other departments and external vendors/contractors to get updates on the status of maintenance/repairs to student hostels.
  • Student Engagement: Proactively engage student residents in understanding and addressing residents' needs, and contributing to problem-solving and resolution of concerns.
  • Communication and Notification: Plan, curate communications, and inform student residents in advance on scheduled maintenance, ad-hoc repairs, and other matters that may cause inconvenience to residents.
Requirements
  • Proven experience in housing operations or a related field.
  • Excellent organizational and communication skills.
  • Ability to work independently and as part of a team.
  • Strong problem-solving and analytical skills.
  • Knowledge of fire safety, property management, and workplace safety regulations.

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