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Financial Operations Specialist
2 months ago
Join our team at HAYS SPECIALIST RECRUITMENT PTE. LTD. as a Financial Operations Analyst and take on a challenging role that requires strong analytical and problem-solving skills.
Key Responsibilities:- Build and maintain strong relationships with key clients to ensure timely payments.
- Manage outsourced partners to collect payments, resolve escalations, and ensure compliance with company rules.
- Understand client needs and company products to identify and resolve issues leading to late payments.
- Collaborate with Finance, Sales, and Product teams to quickly resolve billing and payment issues.
- Assist clients in adopting process changes and new offerings to improve billing and payment experience.
- Liaise with the Japanese market and clients to provide exceptional customer service.
- Utilize billing and AR collection experience to drive business growth.
- Manage account relationships, order-to-cash operations, and provide expert advice on financial matters.
- Japanese language proficiency (writing and speaking).
- Experience in billing and AR collection.
- Account management and order-to-cash operations expertise.
- Strong analytical and problem-solving skills.
- Excellent communication and interpersonal skills.
If you are a motivated and detail-oriented individual with a passion for finance and operations, we encourage you to apply for this exciting opportunity.