Dynamic Solutions Engineer for Global Enterprise Customers
1 month ago
About the Role
We are seeking a highly skilled Dynamic Solutions Engineer to join our team and work with global enterprise customers. As a key member of our account team, you will be responsible for building and maintaining strategic relationships with our largest and most complex customers.
As a Senior Customer Success Engineer, your primary focus will be on ensuring the successful deployment and adoption of all Dynatrace products. You will serve as a trusted advisor to our customers, aligning their desired business outcomes with our solutions.
You will work closely with our customers to identify opportunities for growth and expansion, while ensuring world-class customer experience and satisfaction. Your technical expertise and knowledge of Dynatrace products will enable you to provide exceptional value to our customers.
Responsibilities
- Develop and maintain strategic relationships with global enterprise customers.
- Serve as a trusted advisor to customers, aligning their business outcomes with Dynatrace solutions.
- Ensure successful deployment and adoption of Dynatrace products.
- Identify opportunities for customer growth and expansion.
- Maintain current functional and technical knowledge of Dynatrace products and services.
Qualifications
- Bachelor's degree in Computer Science, Information Technology, or equivalent work experience.
- 4+ years of experience working with large enterprise customers.
- Demonstrated ability in leadership, mentorship, and organizational behavior.
- A track record of going above and beyond for customers.
- Exceptional English written and verbal communications skills.
- Impeccable time management skills and self-direction.
- Professional Level Dynatrace certification (or get certified within six months).
- Two or more industry-relevant Associate Level certifications (AWS, Azure, k8s, ...).
About Us
Dynatrace is a leader in unified observability and security. We offer a culture of excellence with competitive compensation packages designed to recognize and reward performance. Our employees work with leading cloud providers and partners worldwide to create strategic alliances.
We provide cutting-edge technologies, including our own Davis hypermodal AI, to help our customers modernize and automate cloud operations, deliver software faster and more securely, and enable flawless digital experiences. Over 50% of the Fortune 100 companies are current customers of Dynatrace.
Estimated Salary Range: $120,000 - $180,000 per year
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