Spa Operations Director

7 days ago

Singapore beBeeOperations Full time $60,000 - $100,000
Job Title:

Spa Operations Director

Description:

A Spa Operations Director oversees the day-to-day operations of a spa or massage center, ensuring seamless service delivery and an exceptional client experience.

Key Responsibilities include managing staff, scheduling appointments, maintaining facilities, and contributing to marketing and financial performance.

  • Staff Management: Hiring, training, and supervising therapists, receptionists, and other staff; scheduling shifts and monitoring performance.
  • Operational Management: Ensuring smooth daily operations, including appointment scheduling, facility maintenance, and adherence to health and safety regulations.
  • Client Experience: Addressing client needs and concerns, resolving issues, and maintaining high customer satisfaction.
  • Financial Management: Assisting with budgeting, tracking revenue, and managing inventory.
  • Marketing & Sales: Promoting spa services, developing marketing strategies, and potentially participating in sales initiatives.
  • Compliance: Ensuring the spa adheres to all relevant health and safety regulations.

Required Skills:

Store Operations, Sales, Financial Management, Inventory, Spa, Marketing, Merchandising, Compliance, Budgeting, Facility Maintenance, Customer Satisfaction, Customer Service, Staff Management, Scheduling, Appointment Scheduling, Service Delivery

Benefits of Working as a Spa Operations Director:

This role offers a dynamic work environment where you can make a real difference in the lives of clients. As a Spa Operations Director, you will be responsible for creating a positive atmosphere that fosters relaxation and rejuvenation.

By joining our team, you will have the opportunity to develop your skills and expertise in operational management, client relations, and business development.

In this role, you will also have the chance to contribute to the growth and success of the spa, while working in a collaborative and supportive environment.

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