Hospital Support Associate

7 days ago


Singapore NATIONAL UNIVERSITY HOSPITAL (SINGAPORE) PTE LTD Full time

About National University Hospital (Singapore)

National University Hospital (NUH) is a leading university hospital in Singapore, renowned for its excellence in patient care and innovative treatments. Our strong ties with the NUS Yong Loo Lin School of Medicine have enabled us to seamlessly integrate clinical care with teaching and research.

We are committed to delivering exceptional patient experiences through our dedicated team of healthcare professionals. As a dynamic and collaborative environment, we foster expertise, knowledge, and compassion that sets us apart from other healthcare institutions.

Our hospital offers a wide range of services, including specialist outpatient clinics, emergency medicine, and surgical specialties. We strive to provide timely and efficient care, ensuring our patients receive the best possible outcomes.

Hospital Support Associate Role

The Hospital Support Associate will play a vital role in delivering excellent customer service and creating a warm atmosphere for our patients and visitors. Key responsibilities include:

  • Performing accurate registration and screening of patients, maintaining confidentiality at all times.
  • Ensuring timely billing and payment collection, adhering to clinic operations standards.
  • Participating in quality improvement projects, contributing to the enhancement of our services.
  • Engaging patients on the use of Self-Service Kiosks and OneNUHS mobile application, promoting seamless interactions.
  • Assuming various responsibilities as tasked by the Clinic/Nurse Manager, Service Team Leader, or Service Executive, demonstrating adaptability and teamwork.

Key Requirements

To succeed in this role, you must possess:

  • A minimum 'N' Level qualification.
  • Experience in healthcare or service industry, although not mandatory.
  • Proficiency in computer skills, particularly Microsoft Office Suite.
  • Excellent communication and interpersonal skills, enabling effective collaboration with colleagues and patients.
  • Able to multitask and work efficiently in a fast-paced environment.
  • Flexibility to work 2-3 days (at least 21 hours) per week.

Salary: SGD $28,000 - SGD $38,000 per annum

At NUH, we offer a competitive salary package, recognizing the value of our employees' contributions. This includes a comprehensive benefits program, opportunities for professional growth, and a supportive work environment that promotes work-life balance. If you are passionate about delivering exceptional patient experiences and working collaboratively within a dynamic team, apply now to join our esteemed institution.



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