Medical Office Support Associate

3 days ago


Singapore ST LUKE'S HOSPITAL Full time
Job Description

We are seeking a highly organized and detail-oriented Medical Office Support Associate to join our team at ST LUKE'S HOSPITAL.

Key Responsibilities:
  • Frontline Customer Service: Provide exceptional support to patients and their families, ensuring a positive experience throughout their visit.
  • Administrative Support: Manage patient registration, appointment scheduling, reminders, and payment collection with precision and efficiency.
  • Communication Skills: Develop strong relationships with patients, colleagues, and external partners through effective verbal and written communication.
  • Record Management: Maintain accurate and up-to-date patient records, adhering to hospital standards and regulations.
  • Clerical Support: Assist with various administrative tasks as assigned, including reception duties and other ad-hoc responsibilities.
Requirements:
  • Education: GCE N' Level or ITE Certificate holders are welcome to apply.
  • Experience: Prior customer service experience in healthcare settings is an added advantage.
  • Skills: Excellent communication, telephone, and interpersonal skills.
  • Languages: Ability to communicate in vernacular languages is an asset.
  • Work Style: Must be able to work under pressure, multitask, and meet tight deadlines in a fast-paced environment.
What We Offer:
  • Competitive Salary: $35,000 - $45,000 per annum.
  • Opportunities for Growth: Develop your skills and advance your career within our dynamic team.
  • Benefits: Enjoy a comprehensive benefits package, including medical, dental, and optical coverage.


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