Medical Support Associate
1 month ago
At Changi General Hospital Pte Ltd, we are seeking a highly motivated and organized Medical Support Associate to join our team in the Emergency Department. As a Medical Support Associate, you will play a vital role in ensuring the smooth operation of our department, providing exceptional patient care, and contributing to our hospital's mission of delivering quality healthcare services.
About the Role:
We are looking for an individual with excellent communication and interpersonal skills, who is able to work well in a fast-paced environment. You will be responsible for performing accurate registration for Emergency Department patients, managing billing and payment collections, and conducting financial counseling for patients and their families. You will also assist patients and staff with general inquiries and provide administrative support as needed.
Key Responsibilities:
- Perform accurate registration for Emergency Department patients
- Manage billing and payment collections for patients
- Conduct financial counseling for patients and their families
- Assist patients and staff with general inquiries
- Provide administrative support as needed
Requirements:
To be successful in this role, you will need to have a GCE 'N'/ 'O' / 'A' Level, NITEC, Higher NITEC or Diploma in any relevant discipline. You will also need at least 1-2 years of working experience in the healthcare industry, although candidates with no prior experience are welcome to apply. Good interpersonal and communication skills, as well as proficiency in Microsoft Office applications, are essential for this role.
Working Schedule:
This is a full-time position that requires you to work 3 rotating shifts, including weekends and public holidays. The working hours are as follows:
- 7am - 2.30pm (morning shift)
- 2pm - 9.30pm (afternoon shift)
- 9.15pm - 7am (night shift)
Salary: $45,000 per annum, negotiable based on experience. We offer a comprehensive benefits package, including medical insurance, paid annual leave, and opportunities for professional growth and development. If you are a motivated and organized individual who is passionate about delivering exceptional patient care, please submit your application.
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