Service Support Coordinator

2 months ago


Singapur, Singapore NOV Inc Full time

Key Responsibilities

As a Service Support Administrator at NOV Inc, you will be responsible for:

  • Receiving and acknowledging service requests from clients, ensuring timely and efficient communication.
  • Liaising with internal stakeholders, including workshop technicians and customers, to coordinate service requests and resolve issues.
  • Coordinating service jobs, including raising quotations, order acknowledgements, and work orders as necessary.
  • Processing monthly invoicing for rental jobs and maintaining accurate records.
  • Liaising with the quality assurance department to ensure documentation is complete and accurate.
  • Coordinating with the warehouse and logistics team to manage equipment movement.
  • Preparing monthly status reports for management and finance, providing insights into service operations.
  • Providing administrative support to the service team, ensuring seamless day-to-day operations.

Requirements

To succeed in this role, you will need:

  • 1-2 years of relevant experience in a service-oriented role.
  • Proficiency in Microsoft Office Suite.
  • Ability to work independently, prioritize tasks, and manage workload effectively.
  • Excellent organizational skills and attention to detail.


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