Service Support Coordinator

3 weeks ago


Singapur, Singapore NOV Inc Full time

Competencies Required

  • At least 1-2 years of relevant experience in a similar role
  • Proficiency in Microsoft Office Suite, particularly Excel, Word, and PowerPoint
  • Ability to work independently, prioritize tasks, and manage workload effectively
  • Excellent organizational skills and attention to detail

Responsibilities

  • Receive and acknowledge service requests from clients, ensuring timely and accurate communication
  • Liaise with internal stakeholders, including workshop technicians and QA department, to coordinate service requests
  • Coordinate service jobs with customers, ensuring seamless execution and timely completion
  • Prepare and send quotations, order acknowledgments, and work orders as required
  • Process monthly invoicing for rental jobs and maintain accurate records
  • Collaborate with the workshop supervisor to update progress on ongoing jobs
  • Update rental asset listings and ensure documentation is complete
  • Liaise with warehouse and logistics teams to manage equipment movement
  • Prepare monthly status reports for management and finance
  • Provide administrative support to the service team as needed


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