Insurance Broker

1 day ago

Singapore HOWDEN INSURANCE BROKERS (S.) PTE. LIMITED Full time
Empowering People to Make a Difference

At Howden Insurance Brokers (S.) Pte. Limited, we're committed to empowering talented individuals to make a real difference in the company, while building successful and fulfilling careers.

Our entrepreneurial atmosphere is one of the biggest reasons people love to work with us. We're a leading independent, global insurance broker with a noticeably flat hierarchy. This means our employees can shape their own career paths and determine their own success.

This atmosphere attracts the brightest talent in the market. If you're looking for a challenging and rewarding role, get in touch.

A Leading Global Independent Broker

Howden Insurance Brokers (S.) Pte. Limited is a specialist commercial insurance broker with a regional footprint covering Singapore, Malaysia, Hong Kong, Indonesia, Thailand, and the Philippines. We're part of the London-headquartered Howden Broking Group, a leading independent, global broker with offices in over 30 countries worldwide.

Your Role and Responsibilities:1. Relationship Management

Build and maintain strong relationships with clients, understanding their evolving needs.

Provide exceptional customer service and support to retain clients and build long-term partnerships.

2. Needs Assessment and Analysis

Conduct thorough assessments to understand client's specific needs and objectives.

Analyze the existing employee benefits programs and identify areas for improvement on renewal.

Help clients manage and control the costs of their benefits.

Provide strategies for cost containment.

3. Market Research and Plan Design

Identify the insurance market to find best available plans and carriers.

Design customised employee benefits plans that align with client's goals and budget.

Present multiple options and explaining the benefits and drawbacks of each.

4. Negotiation

Negotiate with insurance carriers to secure the best rates and terms for the client.

Leverage industry knowledge and relationships to obtain favourable terms for clients.

5. Employee Communication and Education

Conduct in-person or online sessions to brief employees on their benefits.

Provide on-going support to answer employee/HR questions and resolve issues

6. Claims Management

Assist in claim escalations from HR or employees

Act as a liaison between employee and insurance carriers to resolve claims issues, if applicable

7. Renewals

Review performance of the insurance plans to ensure they continue to meet client's needs.

Recommend changes to the plans based on feedback from client and/or industry trends.

Conduct remarketing exercise to compare the terms against existing insurance carrier.

Provide claim analysis report to inform clients the claim trends of employees

Our Ideal Candidate Will Be:

Excellent report writing skills

Good team spirit

Resilient and able to meet deadlines

Able to build relationship across all levels

Minimum 4 years of relevant experience in a similar capacity

A recognized degree in any discipline and/or professional insurance qualifications

Good working knowledge of employee benefits products

Good communication and interpersonal skills

Strong verbal and written English (Effective bilingual in Mandarin will be bonus)

Your Benefits and Salary:

Commensurate with qualification and experience

Working in a collaborative environment with excellent learning opportunities

If you think we're the right fit for you and you're the talent we should be grooming, please send in your CV (include notice period, last drawn salary, any AWS entitlement) to impress us. We will call you for an interview.

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