
Printer Deployment Specialist
2 weeks ago
Job Overview
We are seeking a highly skilled Printer Deployment Specialist to join our team. As a key member of our IT support team, you will be responsible for providing hardware service and support on printers for end-users and corporate customers.
About the RoleThis is an exciting opportunity to work with a reputable IT Service Provider, who offers a wide range of services including IT support, computing parts distribution, and equipment resale. Your primary responsibility will be to provide timely updates to customers on service appointments and service status until closure of service incidents.
You will also be responsible for conducting basic product training and briefing to customers on the features and usage of the printers, as well as performing tasks for unboxing and carrying printers for product installation services.
Our ideal candidate will have excellent communication skills, be able to work effectively in a fast-paced environment, and possess strong problem-solving abilities.
Key Responsibilities:
- Provide IT hardware service and support on printers for end-users and corporate customers.
- Conduct basic product training and briefing to customers on the features and usage of the printers.
- Perform tasks for unboxing and carrying printers for product installation services.
- Provide timely updates to customers on service appointments and service status until closure of service incidents.
- Work closely with job dispatchers, team leads, and supervisors to ensure all jobs are completed and closed timely.
To be successful in this role, you will need:
- Excellent communication skills.
- Able to work effectively in a fast-paced environment.
- Strong problem-solving abilities.
- Familiarity with printer hardware and software.
- Ability to work independently and as part of a team.
We offer a competitive salary package, including:
- A generous salary ranging from $2,400 to $3,000 per month.
- Ongoing training and development opportunities.
- A dynamic and supportive work environment.
Please note that this is a 12-month contract position, with the possibility of renewal. We are looking for someone who is willing to travel to various locations in Singapore based on customer address location.
We regret to inform you that only shortlisted candidates will be notified. Please submit your resume in MS Word format, stating your past work experience, reasons for each leave, and past and expected remuneration.
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