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Exceptional Customer Experience Representative
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Exceptional Customer Experience Representative
3 weeks ago
This role involves providing exceptional customer service and addressing customer concerns with empathy. The ideal candidate will have strong communication skills, be enthusiastic, and self-motivated.
Job Responsibilities:- Provide customer support via phone to promote products and services.
- Assist with preparing after-sales reports and other tasks as needed.
- Collect service charges and follow up on unpaid bills.
- Update customer service records and prepare Quality Claims Reports (QCR).
- Follow up with QA on quality-related service issues.
- Exposure to a customer-oriented environment and/or call center experience.
- Strong communication skill and interpersonal skills.
- Good listening skills.
This is a great opportunity for individuals who enjoy working in a fast-paced environment and are passionate about delivering excellent customer service. With our company, you'll have the chance to grow professionally and develop your skills in a supportive team.
