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Alumni Engagement Manager

2 months ago

Singapore HYPERSCAL SOLUTIONS PTE. LTD. Full time
Job Title: Assistant Manager/Manager, Alumni Engagement

About the Role:

We are seeking a highly motivated and experienced professional to join our team as Assistant Manager/Manager, Alumni Engagement. The successful candidate will be responsible for building and maintaining relationships with alumni, developing and implementing engagement initiatives, and planning and executing events.

Key Responsibilities:

  • Recruit, manage, and engage volunteers as Alumni Representatives, Chapters, Groups, and Communities.
  • Develop and implement initiatives to build and deepen relationships with local and overseas alumni communities across different demographics.
  • Provide direction and guidance to alumni communities on their engagement initiatives, leadership succession plans, and other related matters.
  • Execute Mentoring Programmes and participate in networking events.
  • Develop and cultivate online alumni communities and implement digital engagement initiatives.
  • Maintain the alumni groups database, update contacts, and details of volunteers.
  • Conceptualize, plan, and execute alumni activities of mid to large scale, including the annual SMU Alumni Homecoming, Alumni Volunteer Appreciation Dinner, and online events such as Overseas Alumni Leaders Town Hall.
  • Responsible for preparing tender specifications, evaluation, and implementation.
  • Facilitate event registration and provide timely updates.
  • Conduct post-event surveys to canvass feedback and identify the diverse needs of the community to improve programme offerings.
  • Measure the success of events and programmes through the collection and analysis of data.

Requirements:

  • Bachelor Degree with at least 4 years' of working experience, preferably in the higher education sector, in the areas of relationship and event management.
  • Proven good track record in the planning and executing of community building events. Understanding of alumni relations will be an advantage.
  • Possess good initiative, is detail-oriented with good administration and organisational skills.
  • Demonstrate competent stakeholder engagement and project/vendor coordination, able to manage concurrent initiatives.
  • Demonstrate professionalism in conduct and speech, strategic and critical thinking skills.
  • Excellent interpersonal, presentation, and communication skills (both written and verbal).
  • Mature and able to build and maintain relationships with alumni, industry partners, and stakeholders.
  • Able to thrive in a fast-paced environment, and adapt to evolving circumstances.
  • Demonstrates a strong work ethic, able to work independently and in team settings.
  • Able to work outside regular work hours.
  • Good knowledge of and adept at using technology, social media, and database tools.

What We Offer:

Competitive compensation packages, attractive benefits, and generous professional development opportunities.

How to Apply:

Please submit your application, including your resume and a cover letter, to [insert contact information].