Hotel Room Coordinator
2 weeks ago
Job Summary
We are seeking a highly organized and detail-oriented Hotel Room Coordinator to join our team at Marriott International. As a key member of our front desk team, you will be responsible for ensuring a seamless guest experience from check-in to check-out.
Key Responsibilities
- Assign rooms to guests based on their preferences and availability
- Pre-register designated guests and prepare key packets
- Coordinate check-in and check-out procedures for arriving groups
- Review and track requests for room changes and communicate status to staff
- Confirm reservations and cancellations
- Review out-of-order rooms daily and ensure rates match market codes
- Verify and adjust billing for guests
- File guest paperwork and documentation
- Set up and process guest check-ins and check-outs
- Activate room keys and secure valid payment
Requirements
- High school diploma or equivalent
- Less than 1 year of related work experience
- No supervisory experience required
- Ability to work in a fast-paced environment and multitask
- Excellent communication and problem-solving skills
What We Offer
Marriott International is an equal opportunity employer and offers a competitive salary and benefits package. We are committed to diversity and inclusion in the workplace and strive to create a positive and supportive work environment.
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