Bar Operations Director

2 weeks ago

Singapore beBeeLeadership Full time $72,000 - $96,000
Job Description

This role involves leading the bar operations, focusing on delivering exceptional guest experiences while ensuring compliance with regulations and optimizing beverage sales. The ideal candidate will have strong managerial skills, industry expertise, and a proactive approach to enhancing bar performance.

Main Responsibilities:
  1. Guest Experience Management: Oversee the entire bar operation to ensure a seamless and memorable guest experience from arrival to departure.
  2. Regulatory Compliance: Ensure strict adherence to safety, sanitation codes, and regulatory rules set by government agencies.
  3. Sales Strategy Development: Develop and implement sales strategies to meet and exceed beverage sales targets, including effective upselling techniques.
  4. Inventory Management: Manage inventory levels, minimize wastage, conduct regular inventory checks, and oversee stock ordering and storage.
  5. Team Leadership: Lead, train, and motivate bar staff to deliver high-quality service, maintain cleanliness, and uphold service standards.
  6. Financial Management: Monitor bar expenses, contribute to budget planning, and optimize profitability while maintaining quality.
  7. Customer Service: Interact with guests, handle customer inquiries or complaints, and ensure prompt resolution to enhance guest satisfaction.
  8. Event Coordination: Collaborate with management on event/function beverage requirements, coordinating with staff to ensure successful execution.
  9. Equipment Maintenance: Ensure all bar equipment is in optimal working condition, conduct regular maintenance checks, and address any issues promptly.
  10. Reporting: Prepare regular reports on sales performance, inventory levels, and operational efficiency for management review.
  11. Continuous Improvement: Identify opportunities for process improvements, implement best practices, and contribute to overall operational excellence.
Requirements

To be successful in this role, you will need:

  • A Bachelor's degree or equivalent in Food & Beverage Management or related field.
  • A minimum of 5 years of progressive experience in bar management, preferably in a high-volume establishment.
  • Strong knowledge of spirits, wine, and beverage trends, with a focus on quality and innovation.
  • Excellent leadership, communication, and problem-solving skills.
  • A proven track record of driving sales, managing teams, and delivering exceptional customer service.
  • Familiarity with Microsoft Office suite and point-of-sale (POS) systems.
  • The ability to work flexible hours, including evenings, weekends, and holidays.

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