Customer Experience Specialist

2 weeks ago


Singapore SUPERHERO PRODUCTIONS Full time

We are an innovative company, SUPERHERO PRODUCTIONS, that focuses on customer growth and satisfaction. We are seeking a highly skilled Customer Experience Specialist to join our team.

Job Description

The ideal candidate will possess excellent interpersonal skills to effectively communicate with clients, resulting in increased loyalty and retention rates. This role requires independence and the ability to work from home most of the time, prioritizing personal organization and time management skills.

This position involves maintaining accurate records of existing and new clients, updating them through outbound calls, and showcasing a professional image when required. A positive attitude, good communication skills, and adaptability are essential for success in this role.

Responsibilities:
  • Maintain accurate records of existing and new clients.
  • Make outbound calls to update existing clients and attract potential new prospects.
  • Portray a professional image when required.

A strong emphasis is placed on being a team player, having excellent Microsoft Office and Excel skills, and possessing a pleasant personality. The ability to learn quickly and adapt to new situations is also crucial.

Requirements:
  • Excellent interpersonal and communication skills.
  • Independence and ability to work from home.
  • Strong organizational and time management skills.
  • Microsoft Office and Excel proficiency.
  • Pleasant personality and adaptability.
Estimated Salary: $45,000 - $65,000 per year

Salary may vary based on location and experience.

About Us

SUPERHERO PRODUCTIONS values its employees and provides a dynamic work environment. If you are a motivated individual with a passion for delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity.



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