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Chief Patient Liaison
3 weeks ago
We are seeking a highly skilled and motivated individual to deliver exceptional customer service in our frontdesk customer-facing department. As a key member, you will be responsible for ensuring that all interactions with patients are positive and memorable.
Key Responsibilities:- Assist patients in appointment booking and scheduling.
- Respond to inquiries in a timely and professional manner.
- Collect payments from patients.
- Perform administrative tasks such as data entry and record-keeping.
- Excellent communication and interpersonal skills.
- Proven experience in customer service, preferably in a healthcare setting.
- Proficiency in Microsoft Office, including Excel and Word.
- Ability to work effectively in a fast-paced environment.
- A dynamic and supportive work environment.
- Ongoing training and development opportunities.
- The chance to make a real difference in the lives of our patients.
- Opportunity to develop your skills and expertise.
- Collaborative and supportive team atmosphere.
- Meaningful work that impacts patient care.