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Electronic Road Pricing Operations Assistant Manager

1 month ago

Singapur, Singapore Careers@Gov Full time
Job Title: Electronic Road Pricing Operations Assistant Manager

Are you looking for a challenging role in a dynamic team? We are seeking an experienced Assistant Manager to join our Electronic Road Pricing Operations team.

Key Responsibilities:

  • Support the ERP Call Support operations in managing feedback from the public and responding to queries from internal and external stakeholders.
  • Assist in the migration activities for ERP2.0.
  • Maintain and update Call Support and ISO documents, procedures, manuals, FAQs knowledge base, and generate reports.

Requirements:

  • Tertiary qualification in any discipline.
  • Effective telecommunication and strong customer service skills.
  • Proficient in Microsoft Office, especially in Word, Excel, and PowerPoint.
  • Meticulous with the ability to translate technical concepts into easy-to-understand terminology.
  • Strong passion for continuous learning and improvement.
  • Able to work independently in a fast-paced environment and as a team player.

About Us:

Careers@Gov is a leading organization in the field of electronic road pricing operations. We are committed to providing excellent service to our stakeholders and are seeking a talented individual to join our team.