Senior Product Troubleshooter

1 week ago

Singapore beBeeProblemSolver Full time $80,000 - $120,000
Job Title: Debug Engineer

    Job Summary:

As a skilled problem-solver, you will lead a team of experts to diagnose and resolve complex issues in server and rack products that fail during production.

    Key Responsibilities:

  • Lead a team to test, analyze, and troubleshoot product failures
  • Collaborate with customers and headquarters/factory teams to improve product quality
  • Diagnose the root cause of failure and isolate components or failure modes
  • Participate in continuous improvement activities and develop working instructions
  • Provide training to technicians and support new product introduction processes
  • Contribute to ISO implementation and maintenance activities

    Requirements:

We are seeking a candidate with:

  • A diploma in an engineering discipline with at least 3 years of experience in a server/rack/manufacturing environment
  • The ability to work effectively with customers and cross-functional teams
  • Preferred knowledge of Linux operating systems
  • Strong multi-tasking and problem-solving skills
  • A good understanding of testing and debugging methods

    What We Offer:

In return for your expertise, we provide:

  • Annual performance-based salary increments
  • Performance-driven bonus incentives
  • Career progression opportunities within the organization

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