
IT Systems Troubleshooter
1 week ago
Job Title: IT Technical Support Specialist
Description:
We are seeking a highly skilled and experienced IT Technical Support Specialist to join our organization.
This role requires strong IT troubleshooting capabilities, knowledge of basic networking concepts, and proficiency in Microsoft Office Suite.
The ideal candidate will have a solid understanding of product functionality and be able to communicate complex technical information in a clear and concise manner.
This position involves handling user queries and incidents through a ticketing system, documenting technical issues, and maintaining a knowledge base.
You will work closely with other teams to resolve technical issues and escalate complex problems as needed.
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