Revenue Management Associate

2 weeks ago


Singapore Singapore Airlines Full time

Job Summary

The successful candidate will be part of the Network Revenue Management department, Marketing Planning division of Singapore Airlines. He/she will be responsible for utilizing revenue management tools, reports and good work processes to maximize network revenue whilst minimizing spoilage and offloads on the flights under his/her control.

Key Responsibilities

  • Management of overbooking on SQ flights to minimize both spoilage and offloads through Revenue Management (RM) optimizer parameters.
  • Timely review of peak flights for parameter adjustment and monitoring of current/historical booking trends and adjust parameters.
  • Timely review and adjustment/update of Altea Inventory controls or strategies to manage seasonality, especially peak periods.
  • Regular review and analysis of booking data, fare, availability, and trends to improve flight management and forecast.
  • Review booking confirmation requests applying both revenue and servicing considerations.
  • Proactive communications with Stations for planning purposes to ensure uplift and revenue goals are aligned.
  • Pre-emptive management of overbooked flights managed in coordination with stations to minimize complaints and disruptions

Requirements

  • Diploma in any discipline.
  • Experience in airline reservations processes, revenue management, and/or networks and schedules will be advantageous.
  • Possess strong interpersonal and communication skills for extensive interactions with the stakeholders.
  • A self-starter with the ability to spot potential for process improvement.
  • An effective team player, able to guide and mentor within a team, and be able to work well with colleagues across the company.

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