Commercial Director Services APAC

4 weeks ago


Singapur, Singapore airbus Full time

Job Summary:

The Commercial Director Services APAC will be responsible for securing customer leads and managing business relationships to achieve regional Airbus Operating Plan Order Intake targets. This role will also establish a strong "Services by Airbus" image with customers, ensuring the expansion and growth of our Services business in the region.

Main Responsibilities:

  • Provide technical and commercial guidance for strategy, capture plans, and offer elaboration.
  • Contribute to the region's strategy through the annual Airbus Operating Plan process, identifying and quantifying opportunities.
  • Update deal prioritization based on market status, team feedback, and marketing inputs.
  • Identify opportunities and targets through liaison with Customer Affairs, Marketing, and other Airbus organizations.
  • Assist Airbus Headquarters in achieving regional Order Intake targets with agreed financial conditions.
  • Coordinate commercial activities with Airbus Customer Services, Airbus Customer Affairs, Satair, Navblue, and other affiliates.
  • Establish a strong Services by Airbus image with customers through customer relationship management.
  • Collaborate closely with the Commercial Director Services and Customer Support Directors.
  • Ensure regular and quality inputs in the CRM tool (Salesforce) and escalate weekly topics of interest.
  • Share lessons learned from won or lost business development and marketing campaigns.
  • Develop a good knowledge of the assigned region and customers, sharing that knowledge internally.

Requirements:

  • Commercial background with technical knowledge in aviation.
  • Good experience in selling aftermarket services and experience across airline operations.
  • Fluency in English; other language(s) of the region is a plus.
  • Highly self-motivated with effective negotiation skills.
  • Strong communication and interpersonal skills.
  • Able to multi-task and buffer pressure.
  • Able to get the big picture and defend the company's interests.


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