Call Center Representative
4 days ago
We are seeking a highly skilled professional to join our team as a Call Support Specialist/Telemarketer.
This role requires providing exceptional customer service and handling incoming calls from clients. As a Call Support Specialist/Telemarketer, you will work in a dynamic call centre environment, where effective communication and professionalism over the phone are essential.
The ideal candidate will possess a strong track record in delivering excellent customer service and have experience in telemarketing or cold-calling. Proven experience as a Recruitment Consultant or HR Consultant is an added advantage.
To be successful in this role, you should be able to work independently and collaboratively as part of a team, with a confident and pleasant personality. The ability to learn new skills and take on a commission-based role is also essential.
Key Responsibilities:
- Deliver exceptional customer service over the phone
- Handle incoming calls and resolve customer queries efficiently
- Meet sales targets through telemarketing efforts and initiatives
- Collaborate effectively as part of a high-performing team
- Develop and maintain strong relationships with customers
Candidates must be willing to undergo CEI certification or complete the CEI course. A willingness to take on a commission-based role is also required.
Besides being highly skilled and experienced, you should also be results-driven, proactive, and possess excellent problem-solving skills. If you are a motivated individual who thrives in fast-paced environments, we encourage you to apply for this exciting opportunity.
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