Front Office Call Center Representative

1 week ago


Singapore beBeeCustomer Full time $2,500 - $4,000

We are seeking a skilled and customer-focused Call Center Representative to join our Front Office Department.

Reporting to the Communication Services Manager, your key responsibilities will include:

  • Answering all incoming calls in a timely and professional manner.
  • Handling guest requests with a high level of service excellence.
  • Processing Wake Up calls and messages for guests.
  • Processing F&B reservations and restaurant enquiries.
  • Generating room service orders.
  • Reporting faults to vendors to maintain our in-house system.
  • Maintaining and keeping record of all equipment and phones.

To be successful in this role, you will need to possess:

  • A minimum of 1 year customer service experience.
  • Attention to detail and excellent communication skills.
  • Service orientation and teamwork skills.
  • Conversational English language skills.
  • Proficiency in OPERA will be an added advantage.

For more information about this exciting opportunity, please visit our website.

Only shortlisted candidates will be notified.



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