User Experience Operations Manager

Responsible for achieving and meeting the high expectations and on-going demand for excellent customer service. **Profile**: - He/she shall have at least TWO (2) years’ relevant experience in this field. - Customer orientated, enthusiastic, courteous, assertive and motivated to take charge of both customer engagement and problem resolution - Capable of...

Key Responsibilities:Develop and execute a comprehensive user communication strategy across multiple channels, including EDMs and push notifications. Drive optimization initiatives to enhance user lifetime value.Design and manage automation workflows, dynamic content, and personalized user journeys to deliver seamless customer experiences.Collaborate closely...

Responsibilities About the team The Global E-commerce Operations Events team collaborate on strategic e-commerce promotion projects within the search ecosystem, covering core marketing milestones such as Ramadan, Black Friday, Shopping Festival, and Payday Sales. Based on trend analysis to decode real-time hot search data, and work in tandem with campaign...

User Experience Operations Analyst - Global E-commerce - Search Overview The Global E-commerce Operations Team is dedicated to establishing and enhancing users' awareness of shopping on TikTok, spurring users' e-commerce demands, elevating the user experience, and driving the growth of the e-commerce business. Search related projects: We aim to improve the...

User Experience Operations Analyst - Global E-commerce - Recommendation Responsibilities Responsible for the user experience product operation of TikTok Global E-commerce in recommendation, establishing measurement standards and review mechanisms for user experience, and continuously promoting the improvement of user experience. Responsible for formulating...

DepartmentCross Border eCommerce- LevelExperienced (Individual Contributor)- LocationSingaporeThe Cross Border team at Shopee empowers sellers from all over the world to sell into the Southeast Asia and Taiwan region. The team helps sellers to market their products across the 7 markets and provide enabling services such as cross border logistics, operations,...

Join to apply for the Manager (Plans - User Experience) role at Ministry of Defence of Singapore Overview You support the Branch Head in driving the User Experience (UX) vision and development aligning them with MINDEF/SAF's digital transformation goals. What You Will Be Working On Oversee user research activities with internal and external stakeholders...

[What the role is] To creatively and analytically design and develop products/services with deep understanding of the visitor needs, while solving business problems in order to offer a seamless and delightful Singapore experience to visitors. You will be part of the User Experience Center of Excellence that seeks to enable STB’s One Singapore Experience...

Job DescriptionThe User Experience Strategist role leads the identification and resolution of operational problems impacting business metrics and customer experience. This position collaborates with product and operations teams to optimize service processes and standard operating procedures (SOPs), driving cost-effective, scalable support for creators,...

Responsibilities About TikTok TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo. Why Join Us Creation is the core of...