Executive Café Operations Manager

8 hours ago


Singapore TOLIDO ENTERPRISE LLP Full time
Role Overview

We are seeking a highly skilled Executive Café Operations Manager to lead our café outfit. As the overall manager, you will be responsible for driving revenue growth, improving operational efficiency, and enhancing customer experience.

Key Responsibilities:
  • Develop and implement strategies to increase revenue and reduce costs
  • Oversee staff rosters, hiring, and training processes
  • Improve Google reviews through exceptional service and quality control
  • Streamline operations by reviewing and refining Standard Operating Procedures (SOPs)
  • Lead and motivate the current team to achieve business objectives
  • Develop and execute dinner/night drinks programs, events, and catering services
  • Ensure business continuity and mitigate risks
  • Enhance customer satisfaction and experience through improved service standards
Requirements

To succeed in this role, you must possess excellent leadership, analytical, and interpersonal skills. Additionally, you should have expertise in Microsoft Office, Microsoft Excel, and project management. Experience in inventory management, REST, administration, compliance, and customer service is also desirable.

Benefits

This position offers a competitive salary range of $60,000 - $80,000 per annum, depending on location and experience. If you are a motivated and results-driven professional looking to take your career to the next level, please apply.


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