Dessert Café Operations Manager

4 days ago


Singapore NEXTBEAT SINGAPORE PTE. LTD. Full time
About the Role

We are seeking a seasoned Dessert Café Operations Manager to join our team at NEXTBEAT SINGAPORE PTE. LTD.

Key Responsibilities:
  • Oversee daily café operations, ensuring exceptional customer service, efficient workflow, and sales target achievement.
  • Manage inventory, order supplies, and maintain vendor relations for optimal stock levels.
  • Lead by example in delivering top-notch customer service, addressing feedback promptly, and training staff.
  • Develop and implement sales strategies, analyze sales data, and propose promotions to drive revenue growth.
  • Host engaging bubble tea workshops, create interactive learning experiences, and work with the marketing team to promote events.
  • Hire, train, and manage café staff, including baristas and service personnel.
Requirements:
  • Proven experience as a Café Ops or Leader in the F&B industry.
  • Strong knowledge of bubble tea preparation and café operations.
  • Excellent sales and marketing skills with a focus on driving revenue.
  • Leadership and team management experience.
  • Ability to host and engage customers in workshops or events.
What We Offer:

The successful candidate will enjoy a competitive salary of SGD $4,500 - $6,000 per month, depending on experience.



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