Service Excellence Associate
4 days ago
We are seeking a highly motivated and customer-focused Service Excellence Associate to join our dynamic restaurant team. As a key member of our service team, you will be responsible for providing exceptional dining experiences to our guests.
About the Role
The Service Excellence Associate is an integral part of our restaurant operations, working closely with the Restaurant Manager to ensure seamless delivery of high-quality food and beverage services. Key responsibilities include:
- Welcoming and serving guests with a warm smile and exceptional hospitality.
- Maintaining thorough product knowledge and making recommendations to enhance guest experiences.
- Ensuring accurate and timely ordering and serving of food and beverages through our point-of-sale system.
- Contributing to maintaining a clean and organized service station, adhering to health and safety standards.
- Providing prompt attention to guest feedback and concerns.
- Participating in regular briefings, meetings, and training sessions to stay up-to-date on company policies and procedures.
Requirements and Qualifications
To succeed in this role, you should possess excellent communication skills, be able to work well under pressure, and demonstrate a strong commitment to teamwork and quality service. You should also have basic knowledge of food and beverage products, as well as a keen eye for detail. If you're a people person who thrives in a fast-paced environment, we encourage you to apply
Compensation and Benefits
This role offers a competitive salary range of SGD 2500 - 3500 per month, depending on experience. Additionally, you'll enjoy a comprehensive benefits package, including medical insurance, paid time off, and opportunities for professional growth and development.
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