Sales and Service Excellence Associate
7 days ago
About the Role:
WINTER TIME PTE. LTD. is seeking a highly skilled Sales and Service Excellence Associate to join our team.
The ideal candidate will possess excellent customer service skills, be proactive, and have a strong willingness to learn.
This role involves maximising sales opportunities, maintaining professional attitude, providing initiative excellent customer service, understanding and managing product knowledge, and being responsible for store team members.
You will assess customer profiles, buying trends, and competitive information to drive business, process incoming and outgoing merchandise, and work non-traditional hours on weekends and holidays.
We are looking for an effective and efficient team player who can inventory manage and maintain according to company guidelines, keep up-to-date with promotional events and sales, handle customer questions, complaints, and issues, help retail sales staff achieve sales targets, and maintain good housekeeping standards.
The successful candidate will also be able to perform other duties as assigned.
Requirements:We require a strong customer service mentality, proactive and willing to learn attitude, good team player with positive personality, ability to perform retail operational hours including weekends and public holidays, assisting and supporting the Supervisor/Assistant Supervisor, minimum 1 or 2 years relevant working experience, and ability to work island-wide in rotation.
Able to work under pressure and communicate effectively, you must also have strong interpersonal skills, retail sales experience, inventory management skills, and loss prevention skills.
What We Offer:We offer a competitive salary of SGD 4,000 per month, based on the estimated annual salary range of SGD 48,000 - SGD 60,000, depending on experience and qualifications.
In addition, you will receive a comprehensive benefits package, including medical and dental insurance, leave entitlements, and opportunities for career growth and development.
How to Apply:To apply for this exciting opportunity, please submit your resume and cover letter to us through our online application portal.
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