Sales Excellence Associate
2 days ago
We are seeking a highly skilled Sales Excellence Associate to join our team at WINTER TIME PTE. LTD.
About the Role:
The successful candidate will be responsible for maximizing sales opportunities, achieving sales targets, and providing exceptional customer service. They will work closely with the store team to maintain product knowledge and ensure inventory management is in line with company guidelines.
Main Responsibilities:
- Maximizing sales opportunities and achieving sales targets
- Maintaining a professional attitude with sincerity and enthusiasm, reflecting commitment to our customers
- Providing initiative excellent customer service
- Understanding and managing product knowledge and being responsible for store team members
- Assessing customer profiles, buying trends, and competitive information to drive business
- Processing incoming and outgoing merchandise for loss prevention compliance within the store
- Working non-traditional hours on weekends and holidays
- Delivering extraordinary service to customers
- Effective and efficient teamwork
- Inventory management and maintenance according to company guidelines
- Keeping up-to-date with promotional events and sales
- Handling customer questions, complaints, and issues
- Helping retail sales staff achieve sales targets
- Maintaining good housekeeping standards, abiding by all operational procedures, and upholding Company image
- Performing other duties as assigned
Requirements:
- Strong customer service mentality, proactive, and willing to learn attitude
- Good team player with positive personality
- Able to perform retail operational hours, including weekends and public holidays
- Assisting and supporting the Supervisor/Assistant Supervisor is required
- Minimum 1 or 2 years relevant working experience
- Able to work island-wide in rotation, retail hours, weekends, and public holidays
About You:
We are looking for an individual with excellent communication skills, strong interpersonal skills, and the ability to work under pressure. If you have a passion for sales, customer service, and teamwork, we would love to hear from you.
Benefits:
- Competitive salary: SGD $45,000 - $55,000 per annum (based on experience)
- Ongoing training and development opportunities
- A dynamic and supportive work environment
- Benefits package, including medical, dental, and optical coverage
How to Apply:
Please submit your application, including your resume and a cover letter, to us via email.
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