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User Acquisition and Retention Expert

3 weeks ago

Singapore COINUP PTE. LTD. Full time

Position Summary

This Senior Growth Operations Specialist job aims to recruit an individual adept at designing and implementing custom user acquisition and retention strategies that contribute significantly to COINUP’s continued success in the digital space. Should you be a talented expert who can successfully propel user growth, safeguard long-term retention, and spark sustained revenue enhancements, then submit your application today

Key Accountabilities

  • Delivering and sustaining top-tier user acquisition and retention results that consistently align with organizational objectives.

  • Oversight of end-to-end user journey mapping, employing rigorous customer research to better target diverse segments.

  • Co-creation of intuitive and engaging interfaces paired with actionable playbooks illustrating concrete improvements toward reducing drop-off rates.

  • Cultivating transparent communications channels, demonstrating empathy towards a geographically dispersed workforce.

  • Nurturing valuable synergies among departments to foster seamless handoffs and enthralling interdepartmental relationships.

Desirable Qualifications

  • Master’s degree in a suitable area of study (business, computer science, etc.).

  • Not less than three years of specialized work experience within product development and UX/UI arenas.

  • Personal experience creating actionable dashboards using accessible platforms like Google Data Studio.

  • Critical reasoning abilities reflected in easily understandable story-telling narratives about product designs.

  • Inherent motivation to analyze events together with colleagues from different domains, striving for operative conversions via group brainstorming sessions.