Senior Client Partner

7 days ago

Singapore beBeeRelationship Full time $100,000 - $150,000
Establish Client Relationships

Job Overview

We are seeking a skilled Relationship Manager to join our team. This role involves establishing and maintaining long-term relationships with clients, driving revenue growth, and identifying opportunities to enhance client satisfaction.

The successful candidate will have excellent written and verbal communication skills, experience building trust with decision-makers, and the ability to work autonomously and manage priorities from multiple partners.

This is a challenging and rewarding role that requires a strong understanding of financial systems, fund structures, and project management principles.

Key Responsibilities:

  • Develop and maintain strong relationships with key clients, ensuring their needs are met and they receive exceptional service.
  • Identify and pursue opportunities on existing accounts, contributing to revenue growth.
  • Meet annual OKRs set by senior management.
  • Serve as the primary point of contact for clients, addressing inquiries, concerns, and requests promptly and professionally.
  • Review account performance and discuss future strategies with clients.
  • Understand business objectives and client expectations, and translate them into actionable plans.
  • Develop and implement strategies to enhance client retention and satisfaction, ensuring long-term loyalty.
  • Provide clients with technical updates and product feature reviews aligned with client strategy.
  • Communicate and collaborate with internal stakeholders to ensure seamless service delivery and client updates.

Required Skills and Qualifications:

  • Excellent written and verbal communication skills in English.
  • Experience building trust and influencing decision-makers to develop long-lasting client strategies.
  • Ability to work autonomously and manage priorities from multiple internal and external partners.
  • Prior experience in finance or trading firms with understanding of financial systems and fund structures.
  • In-depth knowledge of the financial services industry.
  • Proven ability to build relationships with internal and external stakeholders in an organized, professional manner.
  • Logical thinker and self-motivated team contributor.
  • Deep knowledge of Crypto, Custody, and Trading platforms.
  • Strong understanding of project management principles.

What We Offer:

  • A dynamic and supportive work environment.
  • Ongoing training and development opportunities.
  • A competitive salary and benefits package.

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