APAC Partner Onboarding Specialist

1 day ago


Singapore beBeeOnboarding Full time $90,000 - $120,000
Job Title: APAC Partner Onboarding SpecialistAbout the Role:As a key member of our partner success team, you will play a pivotal role in ensuring seamless onboarding experiences for partners across the Asia Pacific region (APAC).This includes supporting end-to-end onboarding processes, serving as a primary point of contact for partner enablement in APAC, and collaborating with internal teams to execute onboarding workflows and requirements.Your Key Responsibilities:
  • Support the development and implementation of onboarding materials and resources that enhance the partner experience.
  • Respond to due diligence questionnaires (DDQs) and onboarding inquiries from partners, ensuring timely and accurate submissions.
  • Collaborate with cross-functional teams to refine processes, address inquiries, and build tools that accelerate partner success.
  • Track partner activation metrics and provide insights for increased efficiency and engagement.
You'll Bring:Core Requirements
  • 2+ years of experience in partner enablement, onboarding, or customer experience roles.
  • Proven ability to work effectively on cross-functional projects with guidance from team members.
  • Exceptional communication and relationship-building skills with external partners and internal teams.
  • Experience supporting partners in fintech, financial services, or regulated environments.
  • Strong organizational skills and attention to detail, with a focus on following and contributing to process improvement.
  • Experience/familiarity with Slack, Apple MacOS, and GSuite.
PREFERRED REQUIREMENTS:
  • Experience working with CRM and workflow platforms (e.g., Salesforce).
  • Familiarity with responding to partner due diligence and compliance documentation.
  • Bachelor's degree in Business, Finance, Communications, or a related field.
  • Familiarity with the APAC regulatory and compliance landscape related to financial partnerships.
  • Familiarity with generative AI models (ChatGPT, Gemini, etc.) and crafting effective prompts.
  • Fluency in English & Mandarin is preferred due to working with partners in the APAC region.


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