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Senior Manager, SDL Management

4 weeks ago

Singapore Careers@Gov Full time

Job Title: Senior Manager, SDL Management

Division: Levy and Incentives Management Division (LIMD)

LIMD is part of SSG's Incentives Management and Enforcement Group (RFEG) which contributes to pan-organisational efforts of building an effective, responsive, and inclusive CET eco-system through effective grant management, Skills Development Levy (SDL) Collection, and enforcement against external fraud and abuse.

LIMD drives effective SDL collection and grant management to contribute towards the development of a responsive and high-quality CET ecosystem.

Under the SDL Act, all employers are required to pay a monthly SDL for all their employees rendering services in Singapore. All SDL collected are channelled to the Skills Development Fund (SDF) to support workforce upgrading programmes and training grants to employers to defray their costs when they train their employees under the national CET eco-system.

Key Responsibilities:

  • Operations and Enforcement
  • Develop and improve policies, processes and systems to achieve efficient collection of levy and effective enforcement of SDL Act
  • Leverage on data and trends to monitor, review and fine-tune enforcement strategies as well as drive process improvement
  • Perform in-depth analysis and reconciliation to identify high risk employers as well as ensure timely and accurate collection of SDL payments
  • Strategically collaborate with key Government agencies to facilitate exchange of data/intelligence for effective management and enforcement of the SDL collections
  • Design and execute engagement and communication strategies to invoke call-to-action from employers, heighten awareness of their SDL obligations and facilitate employers' response to outstanding SDL payments
  • Manage the delivery and performance of service providers/appointed auditors assigned to process collections and conduct compliance audits to maintain high service standards
  • Prepare and present reports to provide internal and external stakeholders with timely updates and information on the team's progress and achievements

Requirements:

  • Tertiary qualification
  • At least 5 years of relevant work experience in enforcement/audit/accounting/mass communication
  • Able to leverage on technology, tools or ground intelligence to analyse and interpret data and propose next course of actions
  • Able to build strong relationships and collaborations with relevant divisions and stakeholders
  • Adaptable and able to thrive in disruptions or new challenges
  • Possess strong policy acumen as well as good writing, communication, project management and presentation skills
  • Good analytical skills with advanced hands-on knowledge of Microsoft Excel (such as formula functions, pivot tables)
  • Keen interest to keep abreast of new trends and developments to identify opportunities to improve existing policies, processes or strategies
  • Driven, meticulous and able to multi-task and work independently
  • Knowledge related to financial and accounting principles and risk management and controls would be advantageous