IT Production Support Lead

7 days ago


Singapore DBS Bank Limited Full time
Technical Requirements

This role requires a strong technical background and experience in leading teams to ensure smooth operation of the Core Banking system.

The successful candidate will possess excellent problem-solving skills, be able to analyze complex issues, and develop effective solutions. They will also have strong communication and interpersonal skills to work effectively with cross-functional teams.

Key Responsibilities:

  • Analyze and resolve production issues related to the Core Banking system
  • Leverage technical expertise to improve system performance and reliability
  • Collaborate with development teams to implement new features and enhancements
  • Maintain accurate records of system issues and resolutions
  • Develop and implement process improvements to enhance operational efficiency

Requirements:

  • 7-14 years of experience in IT production support, preferably in banking or finance
  • Strong understanding of Core Banking systems and technology stacks
  • Excellent problem-solving and analytical skills
  • Effective communication and interpersonal skills
  • Experience with automation tools and scripting languages (e.g., Python)


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