Restaurant Director

1 week ago

Singapore beBeeRestaurant Full time $55,000 - $70,000

Key Responsibilities Include:

  • Purpose:
  • Coordinate and Manage Daily Restaurant Operations, Ensuring a High Standard of Food and Beverage Offerings.
  • Develop and Implement Operational Procedures, Including Opening and Closing Protocols.

Team Management:

  • Recruit, Train, and Supervise Restaurant Staff, Including Servers, Bartenders, Hosts, and Support Personnel.
  • Ensure that All Team Members Provide Professional, Friendly, and Efficient Service to Members and Guests.
  • Schedule Shifts and Manage Labor Costs to Ensure Optimal Staffing Levels.
  • Conduct Regular Performance Evaluations and Provide Ongoing Feedback and Coaching.

Customer Experience & Member Relations:

  • Deliver Exceptional Customer Service by Consistently Meeting the Needs and Expectations of Members and Guests.
  • Address Member or Guest Concerns or Complaints in a Timely and Professional Manner.
  • Foster Strong Relationships with Club Members and Encourage Repeat Visits and Positive Word-of-Mouth.

Menu & Food Quality Management:

  • Collaborate with the Executive Chef to Develop and Maintain the Restaurant's Menu, Aligning with Seasonal Ingredients and Member Preferences.
  • Ensure Consistent Food Presentation, Quality, and Portion Sizes.
  • Monitor Food Inventory Levels and Work with the Kitchen Team to Maintain Cost Control and Minimize Waste.

Financial Management:

  • Develop and Manage the Restaurant's Budget, Focusing on Controlling Costs (Labor, Food, Beverage) and Maximizing Profitability.
  • Analyze Financial Reports (Sales, Inventory, Labor Costs) and Adjust Operations as Needed to Meet Financial Goals.
  • Manage Pricing Strategy and Monitor Market Trends to Ensure Competitive Pricing.

Event Coordination:

  • Coordinate and Manage Special Events, Including Private Dinners, Banquets, Parties, and Other Club Events Requiring Food and Beverage Services.
  • Work with the Events Team to Plan and Execute Flawless Events, Ensuring Service Standards are Upheld.
  • Customize Menus and Dining Experiences for Special Occasions or Private Functions.

Health & Safety Compliance:

  • Ensure Strict Adherence to Health and Safety Regulations, Including Food Safety Standards and Alcohol Licensing Requirements.
  • Conduct Regular Inspections of the Kitchen and Dining Area to Ensure Cleanliness, Organization, and Compliance with Club Policies.
  • Ensure that All Restaurant Staff are Trained on Food Safety, Hygiene Practices, and Emergency Procedures.

Marketing & Member Engagement:

  • Develop Strategies to Promote the Restaurant to Club Members, Including Special Offers, Themed Nights, or Loyalty Programs.
  • Collaborate with the Club's Marketing Team to Design Promotional Campaigns, Both Internal (Newsletters, Member Events) and External (Online Presence, Social Media).
  • Participate in Club Events and Activities, Enhancing Visibility and Engagement for the Restaurant.

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