
Senior Electronic Trading Platform Support Specialist
6 days ago
We are seeking a highly skilled and detail-oriented System Support Specialist to join our team. The successful candidate will have experience in troubleshooting and resolving technical issues related to electronic trading platforms, as well as knowledge of Linux operating systems and scripting languages.
As a System Support Specialist, you will be responsible for providing timely and effective support to customers and clients, responding promptly to inquiries and resolving complex technical issues.
Key Responsibilities:
- Provide technical support and assistance to customers and clients via phone, email, or chat
- Troubleshoot and resolve technical issues related to electronic trading platforms and other software applications
- Collaborate with internal teams to identify and implement solutions to technical problems
- Develop and maintain documentation for technical procedures and processes
Requirements:
- Bachelor's degree in Computer Science, Engineering, or related field
- Experience with Linux operating systems and scripting languages (e.g. bash, perl)
- Strong analytical and problem-solving skills
- Excellent communication and interpersonal skills
- Familiarity with electronic trading platforms and risk management concepts
Preferred Qualifications:
- Experience with Oracle databases and SQL
- Knowledge of relational databases and database design principles
- Experience with Unix and network troubleshooting tools
Working at our company means being part of a dynamic and supportive team environment. You will have the opportunity to work on challenging projects, collaborate with experienced professionals, and develop your skills and expertise.
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