Business Process Transformation Expert
1 week ago
We are seeking a skilled Process Design Specialist to drive business process transformation and improvement.
This role involves collaborating with stakeholders across organizational levels to understand existing processes, challenges, and new initiatives.
- Develop detailed process mappings, including activity diagrams, for each department.
- Engage with Heads of Departments (HODs) and relevant stakeholders to validate and confirm identified processes.
- Provide technical and domain advice to enhance business process quality and efficiency.
- Identify opportunities for process transformation and propose operationally sound solutions.
- Support audit exercises by collaborating with stakeholders to address findings and ensure compliance.
- Degree in Information Technology or equivalent.
- 3-5 years of related working experience in Business Process Analysis.
- Excellent analytical, troubleshooting, and communication skills.
- Meticulous analysis/design documentation skills.
- Pro-active, independent, resourceful, and able to work in a team environment.
- Strong analytical skills and experience in process mapping, optimization, and transformation.
- Excellent communication and interpersonal skills.
- Ability to provide technical and domain-specific advice.
- Experience in supporting audit exercises and ensuring compliance.
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