Java Application Support Specialist
3 days ago
Role Overview:
- We are seeking a highly skilled Java-based application support professional to join our team.
About the Role:
- You will be responsible for providing expert-level support for Java applications used in banking operations, encompassing Level 2 and Level 3 troubleshooting and issue resolution within agreed Service Level Agreements (SLAs).
- Collaborate closely with business users and technical teams to understand and resolve complex incidents, applying strong analytical and problem-solving skills.
- Perform basic SQL queries to investigate data-related issues and document recurring problems in the knowledge base for future reference.
- Support application deployment and change activities during scheduled releases, ensuring seamless transitions.
- Educate junior engineers on best practices and provide guidance on intricate issues, promoting knowledge sharing and skill development.
Requirements:
- Bachelor's degree in Computer Science, Information Technology, or a related field.
- No less than 5 years of hands-on experience in Java/Micro Services J2EE application support or development.
- In-depth understanding of Java, Spring, REST APIs, and web services.
- Familiarity with relational databases, such as Oracle and PostgreSQL.
- Proficiency in Linux/Unix commands and shell scripting.
- Excellent verbal and written communication skills.
Preferred Qualifications:
- Experience working with cloud-based infrastructure.
- Familiarity with DevOps tools and methodologies.
- Understanding of continuous integration and delivery pipelines.
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