Java Applications Support Specialist

2 weeks ago

Singapore beBeeApplication Full time $80,000 - $120,000

We are seeking an experienced Java Applications Support Specialist to join our team. The ideal candidate will be responsible for ensuring the smooth operation of business-critical applications and providing Level 2/3 support in production and staging environments.

Key Responsibilities:
  • Provide timely and effective support for Java-based applications, identifying and resolving technical issues, and collaborating with development and infrastructure teams for long-term improvements.
  • Investigate and troubleshoot incidents, bugs, performance issues, and outages using tools such as Splunk, AppDynamics, New Relic, or similar.
  • Perform root cause analysis (RCA) and work with development teams to implement permanent fixes.
  • Monitor application health and analyze data using SQL databases to generate reports and validate fixes.
  • Support deployment activities, perform post-deployment validation, and ensure rollback readiness.
  • Handle daily incident tickets and service requests as per SLAs.
  • Collaborate with QA, DevOps, and Infrastructure teams to improve system stability and deployment efficiency.
  • Maintain accurate documentation, knowledge base articles, and operational runbooks.
  • Participate in on-call rotations and work in shifts if required.
Required Skills and Qualifications:
  • Bachelor's degree in Computer Science, Information Technology, or related field.
  • 2–5 years of experience in application support or production support roles with a focus on Java applications.
  • Strong programming and debugging skills in Java and familiarity with Java EE/Spring.
  • Good understanding of REST/SOAP APIs, JSON, and XML.
  • Proficiency in SQL and hands-on experience with relational databases (e.g., MySQL, PostgreSQL, Oracle).
  • Experience with Linux/Unix environments and shell scripting.
  • Familiarity with tools such as JIRA, ServiceNow, Git, and CI/CD pipelines.
  • Exposure to application monitoring/logging tools (e.g., Splunk, ELK, Dynatrace).
  • Knowledge of ticketing systems and ITIL practices is an advantage.
Benefits:

This role offers the opportunity to work with cutting-edge technologies and collaborate with a team of experts in the field.

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