Global HR Operations Specialist

2 weeks ago

Singapore Riot Games Full time

Job Responsibilities:

In the role of People Shared Services Specialist, you will serve as a Subject Matter Expert for the responsible country, providing expert guidance and support to HR teams and professionals. Your responsibilities will include:

Serving as the primary point of contact for embedded Enterprise colleagues, ensuring business processes are well-maintained and completed.Supporting Tier 1 and Tier 2 escalations/ questions and resolving and responding to Rioter inquiries by email, case management, and in-person.Inputting and auditing transactions within HR systems related to on-boarding, off-boarding, transfers, job change, payroll, and benefits changes.Troubleshooting standard technical issues within our HR systems with little to no assistance and acting as HR systems subject matter expert for HRBPs, COEs, Rioters, and team members.Performing regular audits to ensure data integrity in our HR Systems at all times.Managing Rioters' benefits with external vendors.Managing monthly payroll process and tax reporting with support from local payroll vendor.Facilitating in-bound relocation process with support from global relocation vendor.Facilitating work visa application, renewal, and termination process with support from local/global immigration vendor.Working closely with HR consultant to ensure that Riot is compliant with the local regulations.Liaising with government boards to fulfill HR specific statutory reporting requirements.Uploading and maintaining electronic personnel records for all Rioters.Participating in the review, execution, and implementation of process improvements projects.Meeting performance and service level metrics for timeliness & accuracy.

Required Qualifications:

General Education Degree4+ years in HR Operations, or similar HR role in South Korea2+ years using cloud-based HRIS (Workday or similar)Background working with HR teams and professionals (HRBPs, Total Rewards, Recruiters)Fluent in English and local language (Korean) to support the APAC officesAbility to manage sensitive data and informationExperience in managing local payrollHigh degree of detail orientation

Desired Qualifications:

Background operating in an HR Shared Service environmentExperience with Google Suite, Greenhouse and Workday is a plusFamiliarity with local employment lawsExperience with Shiftee timekeeping system preferredExperience with payroll handling in South Korea

Riot Games is looking for a dedicated team member to fill this critical role. If you have the skills and experience required, please submit your application.

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