Maritime Customer Support Professional

5 days ago


Singapore Pacific International Lines Full time

Unlock Your Potential with PIL

Pacific International Lines (PIL) is a leading global carrier that provides opportunities for professional growth and development.

We are seeking an experienced Executive to join our Customer Service team, where you will work closely with internal and external stakeholders to drive business growth and improve customer satisfaction.

In this role, you will ensure that customers' inquiries and concerns are addressed promptly and effectively, while maintaining high levels of customer satisfaction.

Responsibilities:

  1. Attend to and support customer accounts' queries, working with external parties and internal teams to ensure all inquiries are addressed promptly and effectively.
  2. Collaborate with internal stakeholders, including sales and the Shared Service Team, to drive business growth and improve customer satisfaction.


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