F&B Business Leader

2 weeks ago

Singapore beBeeOperations Full time $90,000 - $120,000

Operations Management in Food and Beverage

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  • We are looking for an experienced Operations Director to oversee daily operations across multiple F&B outlets.
  • The successful candidate will develop and manage effective staff rosters, ensuring optimal manpower allocation and operational needs.
  • This role requires strong leadership, communication, and decision-making skills.
  • Key Responsibilities:
    • Direct daily operations across multiple F&B outlets, ensuring optimal efficiency, service quality, and compliance with established standards.
    • Develop and manage effective staff rosters for multiple outlets, balancing manpower optimization and operational needs.
    • Maintain team discipline, provide clear guidance, and uphold performance standards.
    • Act as a firm yet fair leader who makes tough decisions when necessary and confidently communicates the company's vision and goals.
    • Collaborate with HR, Marketing, Finance, and other departments to ensure aligned operational objectives.
    • Monitor key performance indicators, conduct regular outlet audits, and implement continuous improvement initiatives.
    • Ensure adherence to all regulatory requirements, including food safety, hygiene, and manpower policies.
    • Support hiring, training, and development of frontline staff.
    • Prepare and analyze operational reports using data analysis tools.
    • Champion the use of digital systems, including POS and HRIS platforms.
    • Be willing to work long hours, weekends, and public holidays when business requires.
  • Additional Responsibilities:
    • Sourcing and engaging potential tenants for available F&B spaces.
    • Working with internal teams on tenancy agreements, space planning, and concept fit.
    • Ensuring tenant mix complements the company's vision and supports commercial success.
  • Requirements:
    • At least 5 years of relevant working experience as an Operations Manager in the F&B industry.
    • A proven track record in managing multiple outlets and driving operational success.
    • Demonstrated ability in staff roster management, ensuring optimal manpower allocation and cost control.
    • Strong leadership, communication, and decision-making skills.
    • Firm yet approachable, able to enforce standards while maintaining a collaborative team environment.
    • Proficient in Microsoft Excel, email, and other productivity applications; IT-savvy and adaptable to new systems.
    • Bilingual in English and Chinese, to effectively communicate with Chinese-speaking employees.
    • Willing to work long hours, weekends, and public holidays as required.
    • Self-motivated and results-driven, able to work independently with minimal supervision.
    • A team player with the ability to collaborate with various departments.
    • Strong network for talent acquisition and capable of identifying and engaging potential tenants.

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