Sales and Customer Support Specialist
7 days ago
We are TSTAR RECRUIT PTE. LTD., a leading recruitment agency dedicated to connecting top talent with esteemed clients. Our mission is to provide exceptional service and support to our clients, while fostering long-term relationships with our candidates.
Salary:
The estimated salary for this position ranges from SGD 1,600 to SGD 1,800 per month, depending on experience and qualifications.
Job Description:
We are seeking an experienced Sales and Customer Support Specialist to join our team. In this role, you will be responsible for providing top-notch customer service and support to our clients, as well as driving sales growth through various channels.
Key Responsibilities:
* Provide excellent customer service through various channels, including phone calls, emails, and in-person interactions
* Process customer orders using different payment methods
* Handle the enrolment of new customers in accordance with established procedures
* Prepare daily sales reports to ensure accurate recording of payments and stock levels
* Support merchandise and spare parts procurement as needed
* Maintain accurate filing and documentation of records
* Verify invoices against order forms to ensure accurate data entry
* Address customer inquiries and provide appropriate resolutions
* Issue products to customers based on confirmed purchases
* Pack stock items for deliveries or courier services
* Coordinate with courier service providers to ensure timely and efficient deliveries
* Conduct daily stock counts to maintain accurate inventory records and sufficient stock levels
* Replenish inventory by placing stock orders as required
* Receive, inspect, and organize stock in the warehouse
* Provide after-sales support, including repair services
* Prepare inventory and related operational reports
Requirements:
* Possess at least 3 years of relevant experience in customer service or sales administration
* Excellent communication skills, both verbal and written
* Proficiency in Microsoft Office applications
Benefits:
* Competitive salary range of SGD 1,600 to SGD 1,800 per month
* Working location: Paya Lebar
* Working days: 5.5 days, Saturday 11am to 5pm
* Transport, meal, and OT allowance provided
How to Apply:
Please submit your resume in MS Word format to us, and we will contact shortlisted candidates directly.
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