Client Relations Supervisor

4 weeks ago


Singapur, Singapore Röhlig Singapore Pte Ltd Full time

Customer Service Manager

Röhlig Singapore Pte Ltd is on the lookout for a Customer Service Manager to enhance their operations. In this pivotal role, you will oversee the daily functions of customer service, manage shipment logistics, and ensure that client expectations are consistently met. Additionally, you will provide support to team members as necessary. The ideal candidate will possess a minimum of 5 years of relevant experience, strong proficiency in MS Office, and a keen eye for detail. Become an integral part of a dynamic team.

Key Responsibilities:

  • Oversee daily customer service operations
  • Manage shipment processes on behalf of clients
  • Collaborate with the commercial team to implement new accounts
  • Establish and schedule client reporting
  • Address customer inquiries and resolve complaints

Required Skills:

  • Certification in Frontline Management
  • Intermediate proficiency in MS Office
  • At least 5 years of industry experience
  • Exceptional attention to detail
  • Strong relationship-building skills with stakeholders

What You Can Expect:

Working at Röhlig offers an international experience, with ample opportunities for personal growth and career advancement. The position includes benefits such as group health insurance and a contractual 13th month salary.

Our Benefits Include:

  • Group health insurance
  • Contractual 13th month salary
  • An additional day off for your birthday
  • Opportunities for further training
  • Being part of a supportive team

We look forward to your application.



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