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Lead Platform Specialist

2 weeks ago

Singapore beBeeDesktop Full time $60,000 - $120,000
Job Description:

We are seeking a highly skilled Desktop Engineer to join our team. As a Desktop Engineer, you will be responsible for the design, implementation, and maintenance of client platforms to meet agreed business needs and service levels.

You will perform troubleshooting for client platform related problems, respond promptly to incidents, and provide temporary and/or permanent resolution of escalated issues. You will also monitor service levels, document system configurations, and maintain technical documentation.

In addition, you will participate in client platform implementation/upgrade projects, manage project timelines, and collaborate with cross-functional teams to ensure successful project delivery.

A successful Desktop Engineer will have excellent problem-solving skills, be able to work effectively in a fast-paced environment, and possess strong communication and interpersonal skills.

Required Skills and Qualifications:
  • Windows 10
  • Microsoft Office
  • Troubleshooting
  • Construction
  • Hardware
  • Laptops
  • Active Directory
  • Presales
  • Windows 7
  • Computer Hardware
  • Service Level
  • Application Support
  • Networking
  • Operating Systems
  • Windows
  • Technical Support