Strategic Cluster IT Manager
3 days ago
About IHiS
IHiS is a leading HealthTech organisation driving digital transformation in the healthcare sector.
Job Overview
We are seeking an experienced Strategic Cluster IT Manager to join our team. This role will be responsible for directing cluster-focused HIT solutions and enabling required alignment to IT technological governance, cybersecurity, and strategic direction.
About the Role
The successful candidate will collaborate with the GCIO and Institution Director to identify IT strategic needs and projects for the cluster and consolidate them into the workplan. They will also input on high-level pre-project assessment and feasibility studies to programme, plan upcoming projects in conjunction with various stakeholders to ensure synergies for deployment, evaluate and prioritise cluster-specific projects for implementation, and finalise projects for the work plan.
Key Responsibilities
- Direct cluster-focused HIT solutions while enabling required alignment to IT technological governance, cybersecurity, and strategic direction.
- Support Institution Director in strategic IT planning and management that will address both cluster and institution's imperatives and be aligned with national HIT directions.
- Enable and drive innovation and process improvement in institution and cluster's projects to steer towards transformational change for better outcomes.
- Collaborate with GCIO and Institution Director to identify IT strategic needs and projects for the cluster and consolidate them into the workplan.
- Input on high-level pre-project assessment and feasibility studies to programme.
- Plan upcoming projects in conjunction with various stakeholders to ensure synergies for deployment.
- Evaluate and prioritise cluster-specific projects for implementation to finalise projects for the work plan.
- Manage stakeholders to obtain approval for projects from users.
- Collaborate with Program and Project Delivery Teams to determine and manage project requirements and implementation approach, implementation details including technical knowledge, project staffing headcounts, project man-day costs for work plan.
- Review risks to ensure that projects are completed on time, meeting requirements, and within budget.
- Conduct prioritisation of projects in work plan and adhoc projects.
- Oversee KTLO operations in institution to ensure that SLAs are met.
- Oversee the cluster and institution portfolio of projects that projects are delivered according to plan (cost, quality, time) with program teams.
- Manage vendors contracted for project delivery or KTLO operations together with program teams.
- Identify the necessary competencies and domain experience required for project delivery and maintenance & support functions.
- Determine resource allocation matters such as headcount, location deployment of project teams.
- Foster better cooperation, communication, knowledge transfers, and competency development amongst cluster, institutions, and delivery teams.
- Provide supervision to delivery resources dedicated to clusters, which includes providing day-to-day directions of tasks, review, and approval of administrative claims, and leave approval.
- Formalise SLAs with cluster and institution users.
- Manage and report cluster and institutions portfolio for project development and maintenance & support activities to CIO.
- Track KPIs and ensure compliance with target ratings.
- Oversee and manage cluster and institution IT audits.
- Participate in cluster and institution IT governance, workgroups, hospital operations, and project steering committees.
- Oversee set-up/participate in cluster/national exercises (e.g. BCP, JCI, DR exercise/mass casualty/emergency planning).
- Review relevant cluster policies and procedures (e.g. research data policies).
Requirements
- Possess a degree in Computer Science, Computer Engineering, Information Technology, or any other relevant discipline.
- At least 10-15 years of relevant working experience.
- CITPM/PMP certification will be an added advantage.
- Excellent problem-solving skills with good written/communication and interpersonal skills.
- Possess strong organisational and customer service skills and able to lead and work with cross-functional teams.
- Experience in the healthcare industry is an added advantage.
Salary: $120,000 - $180,000 per annum
Location: Singapore
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